Terms and Conditions

IntroductionWelcome to our Website. These Terms and Conditions ("Terms") govern your use of our digital marketing and CRM service platform. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Website.

Eligibility and User ConductYou must be at least 18 years old to use our services. If you are under the age of 18, you are required to obtain consent from a parent or guardian. You agree to use the Website for lawful purposes only and to comply with all applicable laws and regulations. You must not engage in prohibited behavior including, but not limited to, uploading or distributing malicious software, attempting to gain unauthorized access to any part of the Website, extracting content through automated means, interfering with the functionality of the service, or using the Website in a deceptive or fraudulent manner.

Services OverviewOur Website provides a wide array of digital marketing and CRM services tailored to support business growth. These services include search engine optimization (SEO), paid advertising (SEM), content creation, email marketing, CRM implementation, customer insights, AI-powered marketing automation, conversion tracking, analytics, lead generation, and strategic growth campaigns. These services may be updated, enhanced, or discontinued at our discretion.

Intellectual PropertyAll content, graphics, trademarks, data, and designs featured on the Website are our property or are licensed to us. You are not permitted to reproduce, distribute, or utilize any of our intellectual property without obtaining our prior written consent.

Limitation of LiabilityWhile we aim for high accuracy and continuous service availability, we do not guarantee that the Website or any services provided will be free of errors or interruptions. We disclaim any liability for direct or indirect damages arising from your use of the Website, including service interruptions, loss of data, inaccuracies, unauthorized access, or any third-party content or external links.

Data and PrivacyOur handling of your personal data is subject to our Privacy Policy, and we are committed to compliance with the UK GDPR and Data Protection Act 2018. By using our Website, you agree to our data collection and processing practices as described in our policy.

ModificationsWe may revise or update these Terms at any time without prior notice. Any such changes will be posted on this page. Continued use of the Website after the Terms are updated constitutes your acceptance of the revised Terms.

Governing LawThese Terms are governed by the laws of England and Wales. Any legal disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in England and Wales.

Privacy Policy

IntroductionWe respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data when you visit our Website or use our CRM and marketing services, fully in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We CollectWe collect personal data such as your name, email address, phone number, and business details that you provide through forms, subscriptions, or inquiries. Additionally, we collect technical data including IP addresses, device and browser information, pages visited, and user behavior through cookies and analytics tools. We also collect marketing data such as your preferences for receiving communications and your interactions with our marketing campaigns.

How We Use Your DataWe use your data to deliver customized digital marketing and CRM services, manage client relationships, enhance website performance, and improve user experience. We also use data to send updates, promotions, and offers if you have opted in, to analyze engagement for campaign optimization, and to fulfill legal obligations or prevent fraud.

Data SharingWe do not sell or rent your personal data. It may be shared with trusted service providers such as hosting companies, analytics services, and CRM platforms. We may also share data with legal authorities if required, or with partners in the case of business mergers or restructuring. All third parties are obligated to adhere to data protection and confidentiality standards.

Data SecurityWe employ both technical and organizational safeguards to secure your personal data, including encryption, access controls, secure hosting environments, and regular audits. However, we cannot guarantee complete immunity from cyber threats.

Your Rights Under UK GDPRYou have the right to access, correct, or delete your personal data, as well as to restrict or object to its processing. You may also request data portability or withdraw consent to receive marketing communications at any time. To exercise these rights, please contact us using the details provided on our Website.

Data RetentionWe retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and contractual requirements. Once no longer needed, data is either securely deleted or anonymized.

Cookies and TrackingWe use cookies and similar technologies to analyze traffic, personalize content and ads, and improve user experience. You can manage your cookie preferences via browser settings or through Website prompts.

Policy UpdatesThis Privacy Policy may be updated periodically to reflect changes in laws or our data handling practices. Updates will be posted on this page and include a "Last updated" date. Continued use of the Website implies your acceptance of any changes.

ContactFor any privacy-related inquiries or to exercise your data rights, please refer to our contact section or email us using the details provided on our Website.